CUBES Surveys not only allows for unlimited response collection but also provides advanced features like question grouping, scoring, and logic, giving quantitative depth to qualitative data.
CUBES Surveys is a comprehensive system designed for the creation, distribution, and analysis of surveys. CUBES survey Enhance customer journeys by gaining a deep understanding of your customer's emotions and seamlessly linking your survey to your customer journey map using ARIS software.
The system also offers granular control over survey access, allowing you to set permissions for specific users with roles such as read, write, delete, or owner.
This platform streamlines the entire survey process, making it quick, easy, and highly effective. Whether you're creating, editing, or publishing surveys, CUBES Surveys allows you to manage unlimited surveys and responses effortlessly. Seamlessly integrate with your social media channels, generate static QR codes, and capture live customer feedback, all while linking your surveys to customer journey maps in ARIS. Get real-time aggregated results and gain deep insights into your customers' emotions and satisfaction levels.
Create, Publish, and Analyze: Easily manage surveys from creation to analysis.
Unlimited Responses: Collect and manage an infinite number of responses.
Social Media Integration: Connect surveys directly to your social media channels.
QR Code Generation: Generate static QR codes for easy survey access.
Advanced Scoring: Assign scores to survey questions for deeper analysis.
Set Survey Access Permissions: Set detailed access permissions for each survey, controlling who can view, edit, or manage the survey content.
Organized Question Grouping: Categorize survey questions into groups, allowing for structured and efficient survey design.
Question Logic: Implement conditional logic to guide respondents through a personalized survey experience based on their previous answers.
Customizable Publishing: Choose between private and public publishing options for your surveys.
Parameter-Based Filtering: Add parameters to your surveys to filter results accordingly.
Target Group Management: Define and manage specific target groups effortlessly.
ARIS Integration: Seamlessly connect surveys to ARIS for real-time updates and insights into the customer journey.
Real-Time Results: View live, aggregated results linked to customer journey maps in ARIS.
Customer Journey Mapping: Link survey data to customer journey maps in ARIS, providing a holistic view of customer experiences and identifying key pain points.
User-friendly interface.
Customizable questions.
Different device preview options.
Reaching audience on social media.
Multilingual translation.
Questions scoring.
Advanced questions logic.
Qualitative and quantitative results.
Integration with ARIS.
Full insights into the customer journey.
Automated calculations and different results options.
Parameter-based filtering.
Benefits of Surveys Software Management
All-In-One Analysis Tool: Consolidate all your survey data in one place for comprehensive analysis.
Clear Customer Journey Insights: Gain a deep understanding of the customer journey with actionable insights.
Enhanced Customer Experience: Improve the overall customer journey with targeted enhancements.
Increased Customer Retention: Drive growth by retaining more customers through improved insights.
Emotion Analysis: Accurately gauge and respond to customer emotions.
Rapid Feedback Response: Quickly address customer feedback and resolve pain points.
Qualitative and Quantitative Insights: Access detailed data for both qualitative and quantitative analysis.
Seamless Integration: Enjoy easy, fast integration with live updates.
Efficient Data Collection: Streamlined processes for effective and efficient data collection.
Intuitive User Interface: Clear, organized, and easy access to key features.
Bilingual Support: Supports English and Arabic with the option to customize for other languages.
Versatile Question Types: Customize multiple question types like radio, rating, slider, checkbox, ranking, and more.
Device-Specific Previews: Preview surveys on desktop, mobile, and tablet devices as if you are a participant.
Social Media Publishing: Reach your audience through email invites, links, or QR codes that can be shared on social media.
Automated Data Collection: Automatically collect, calculate, and visualize survey responses with various chart options, with different export options.
Advanced Results Options: Automated calculations and versatile result viewing options.
Integrated ARIS Mapping: Link surveys to ARIS to identify and address customer pain points.
Actionable Insights: Link surveys to customer journey maps in ARIS for clear, actionable insights.
Real-Time Performance: Fast system with live updates and automated data transfer to ARIS.
Multilingual Translation: Expand your audience with survey translation into multiple languages.
Parameter-Based Filtering: Filter survey results using customizable parameters for targeted insights.